Help & FAQs

Any individual, family, or organisation in South Africa may approach the IIC for dispute resolution or guidance. Non-Muslims may also make use of the IIC's mediation services if both parties consent.

You can reach us via:
Phone & Whatsapp: +27 73 150 1405
Email: info@iicourt.co.za
Website: www.iicourt.co.za
Or visit any branch nationwide.

A Case Management Officer (CMO) will contact you and schedule a meeting. The CMO will explain the IIC processes, complete the required documents with you, and guide you through each step.

•Valid ID / Passport
• Proof of Residence
• Nikaah Certificate (for marriage-related matters)
• Relevant contracts or letters.
• A written statement outlining your case.

In line with the injunctions of the Qur’an and the Sunnah, the Independent Islamic Court (IIC) strives to minimize procedural delays while maintaining thoroughness, fairness, and due process.
The duration of a case depends on its nature and complexity.Our priority is to ensure that every case is handled efficiently, justly, and with integrity — without unnecessary delay.

A nominal administrative fee may apply. Cases of financial hardship are treated with compassion; no one is turned away.

Qualified Islamic jurists (Ulama), Muftis, and mediators with dual system influency

Yes. All matters are handled with strict confidentiality. Information is only shared with written consent.

A written ruling, decree, or settlement agreement is issued. Parties are expected to honour the outcome. Arbitration rulings become legally binding when agreed upon in writing.

Yes (Certain Matters Only) Appeals must be submitted within 14 days. A review panel will assess and provide guidance or revisions where necessary.